For questions, problems, or service requests, please call LSI at (208) 882-5724 or contact your billing office listed in the Billing section of this website.
Roll-carts are available in 35, 65, and 95 gallons. The correctly sized roll-cart should allow for occasional extra volume since a fee will be charged for trash not contained in the roll-cart.
New participants have a 60-day trial period for free exchanges. After 60 days an exchange fee will be charged.
To ensure uninterrupted service, please observe the collection times listed in the Schedules section of this website.
If your garbage is missed, please call LSI at (208) 882-5724 as soon as possible. Due to travel distances, it is not always possible to go back to collect missed garbage in rural areas.
During extreme weather events, drivers may be called in before all garbage is collected. In this unlikely event, garbage collections will usually be caught up by your next collection day.
When and Where to Place Your Roll-carts
Loose garbage that is around or falls from your roll-cart during collection is the responsibility of the customer. To avoid this, please tie off all garbage in plastic bags and place in roll-cart. Any extra bag/item will be assessed a fee.
Materials not allowed in roll-carts
Animal bedding and pet feces (only small amounts allowed) should be placed in a securely fastened plastic bag before it is placed in household garbage.
Please drain or solidify liquids with an absorbent material such as kitty litter before placing in your household trash. Any flammable liquids are not allowed in household garbage and should be taken to the HHW facility at LSI.
Any medical waste that could pose a health risk to collection workers (needles/sharps) should be placed in a labeled and sealed hard container.
Residents may bring yard waste to LSI, Moscow Recycling, or yard waste drop-off boxes within rural cities. Allowable items include leaves, branches less than 4’ long and 6” in diameter, grass clippings, weeds, brush/shrub trimmings, bark, etc. No rocks, dirt, stumps, bags, twine, manure, sod, etc.
For recycling, visit www.ecolights.com or www.totalreclaim.com
For cleanup of broken fluorescent lights, visit www.epa.gov/mercury/spills/#fluorescent
For disposal, call LSI at (208) 882-5724 for instructions.